Increasing Efficiency in Maintenance Processes Through Modular Service Bundles

Fuchs J, Herrmann H, Oks SJ, Sjarov M, Franke J (2021)

Publication Language: English

Publication Type: Book chapter / Article in edited volumes

Publication year: 2021

Publisher: Springer

Edited Volumes: Production at the leading edge of technology, Proceedings of the 10th Congress of the German Academic Association for Production Technology (WGP), Dresden, 23-24 September 2020

Series: Lecture Notes in Production Engineering

City/Town: Berlin, Heidelberg

Pages Range: 439-447

ISBN: 978-3-662-62138-7

URI: https://link.springer.com/chapter/10.1007/978-3-662-62138-7_44

DOI: 10.1007/978-3-662-62138-7_44

Abstract

Increasing complexity in production and factory automation represents a significant challenge in context of maintenance. One approach to address complexity is the implementation of automated industrial service bundles, which resemble complex business processes. To enable efficient usage of service bundles, their individual components are designed as functional modules in the form of independent micro services and are compatible with the paradigm of service-oriented architectures. For ubiquitous communication and data exchange between service entities, message-oriented middleware provides an adequate solution. This paper presents an approach for increasing efficiency in maintenance using a service bundle. The use case demonstrates the automated creation of service tickets enriched with necessary information from various sources.

Authors with CRIS profile

Jonathan Fuchs Lehrstuhl für Fertigungsautomatisierung und Produktionssystematik (FAPS) Hanna Herrmann Lehrstuhl für Fertigungsautomatisierung und Produktionssystematik (FAPS) Sascha Julian Oks Chair of Information Systems I, Innovation and Value Creation Martin Sjarov Lehrstuhl für Fertigungsautomatisierung und Produktionssystematik (FAPS) Jörg Franke Lehrstuhl für Fertigungsautomatisierung und Produktionssystematik (FAPS)

Additional Organisation(s)

Chair of Information Systems I, Innovation and Value Creation Lehrstuhl für Fertigungsautomatisierung und Produktionssystematik (FAPS)

Related research project(s)

Methodische Konzeptentwicklung für Dienstleistungsplattformen und Schnittstellen, Service Systems Engineering, Kommunikationsdesign (PRODISYS) Engineering Produktionsbezogener Dienstleistungssysteme July 1, 2017 - Dec. 31, 2020

How to cite

APA:

Fuchs, J., Herrmann, H., Oks, S.J., Sjarov, M., & Franke, J. (2021). Increasing Efficiency in Maintenance Processes Through Modular Service Bundles. In Bernd-Arno Behrens, Alexander Brosius, Wolfgang Hintze, Steffen Ihlenfeldt, Jens Peter Wulfsberg (Eds.), Production at the leading edge of technology, Proceedings of the 10th Congress of the German Academic Association for Production Technology (WGP), Dresden, 23-24 September 2020. (pp. 439-447). Berlin, Heidelberg: Springer.

MLA:

Fuchs, Jonathan, et al. "Increasing Efficiency in Maintenance Processes Through Modular Service Bundles." Production at the leading edge of technology, Proceedings of the 10th Congress of the German Academic Association for Production Technology (WGP), Dresden, 23-24 September 2020. Ed. Bernd-Arno Behrens, Alexander Brosius, Wolfgang Hintze, Steffen Ihlenfeldt, Jens Peter Wulfsberg, Berlin, Heidelberg: Springer, 2021. 439-447.

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