Seven Paradoxes of Business Process Management in a Hyper-Connected World

Beverungen D, Buijs JCAM, Becker J, Di Ciccio C, van der Aalst WMP, Bartelheimer C, vom Brocke J, Comuzzi M, Kraume K, Leopold H, Matzner M, Mendling J, Ogonek N, Post T, Resinas M, Revoredo K, del-Río-Ortega A, La Rosa M, Santoro F, Solti A, Song M, Stein A, Stierle M, Wolf V (2021)


Publication Type: Journal article, Original article

Subtype: other

Publication year: 2021

Journal

Book Volume: 63

Pages Range: 145–156

Journal Issue: 2

DOI: 10.1007/s12599-020-00646-z

Open Access Link: https://link.springer.com/article/10.1007/s12599-020-00646-z

Abstract

Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.

Authors with CRIS profile

How to cite

APA:

Beverungen, D., Buijs, J.C.A.M., Becker, J., Di Ciccio, C., van der Aalst, W.M.P., Bartelheimer, C.,... Wolf, V. (2021). Seven Paradoxes of Business Process Management in a Hyper-Connected World. Business & Information Systems Engineering, 63(2), 145–156. https://doi.org/10.1007/s12599-020-00646-z

MLA:

Beverungen, Daniel, et al. "Seven Paradoxes of Business Process Management in a Hyper-Connected World." Business & Information Systems Engineering 63.2 (2021): 145–156.

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