Frontline Employees' Acceptance of and Resistance to Service Robots in Stationary Retail - An Exploratory Interview Study

Meyer P, Jonas J, Roth A (2020)


Publication Type: Journal article

Publication year: 2020

Journal

Book Volume: 4

Pages Range: 21-34

Issue: 1

URI: https://www.researchgate.net/profile/Patrick_Meyer8/publication/339162046_Frontline_Employees'_Acceptance_of_and_Resistance_to_Service_Robots_in_Stationary_Retail_-_An_Exploratory_Interview_Study/links/5e4538c3a6fdccd9659fe7ff/Frontline-Employees-Acceptance-of-and-Resistance-to-Service-Robots-in-Stationary-Retail-An-Exploratory-Interview-Study.pdf

DOI: 10.15358/2511-8676-2020-1-21

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How to cite

APA:

Meyer, P., Jonas, J., & Roth, A. (2020). Frontline Employees' Acceptance of and Resistance to Service Robots in Stationary Retail - An Exploratory Interview Study. Journal of Service Management Research, 4, 21-34. https://doi.org/10.15358/2511-8676-2020-1-21

MLA:

Meyer, Patrick, Julia Jonas, and Angela Roth. "Frontline Employees' Acceptance of and Resistance to Service Robots in Stationary Retail - An Exploratory Interview Study." Journal of Service Management Research 4 (2020): 21-34.

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