Third party funded individual grant
Acronym: ASCOT
Start date : 31.12.2023
End date : 30.12.2025
The overall objective of the project is
to raise the level of professionalism among public sector staff in
their communication and interaction with their clients:
• Building trust and confidence
• Improving understanding.
• Providing support
• Fostering equality
• Enhancing the client experience.
Split
into five work packages, the consortium will develop Guidelines for
age-sensitive interaction and communication with clients, a Resource
Pack for age-sensitive Communication, an interactive e-platform and
mobile applications. They will be pilot tested and validated before the
production of final versions. A series of dissemination and promotion
activities will accompany the project and will render the outcomes
available until at least 2030.
The overall objective of the project is
to raise the level of professionalism among public sector staff in
their communication and interaction with their clients:
• Building trust and confidence
• Improving understanding.
• Providing support
• Fostering equality
• Enhancing the client experience.
Split
into five work packages, the consortium will develop Guidelines for
age-sensitive interaction and communication with clients, a Resource
Pack for age-sensitive Communication, an interactive e-platform and
mobile applications. They will be pilot tested and validated before the
production of final versions. A series of dissemination and promotion
activities will accompany the project and will render the outcomes
available until at least 2030.