Chair of Information Systems I, Innovation and Value Creation

Mining customer satisfaction on b2b online platforms using service quality and web usage metrics (2020) Figalist I, Dieffenbacher M, Eigner I, Bosch J, Olsson HH, Elsner C Conference contribution A Literature Review on Predicting Unplanned Patient Readmissions (2020) Eigner I, Cooney A Book chapter / Article in edited volumes Co-Creation of High-Tech Products in the B2B Domain (2020) Grafmüller L Thesis Capabilities for Data-Driven Service Innovation (2020) Schymanietz M Thesis How Ants Build Pyramids: The Concept of Task/Technology Fit in Crowdsourcing (2020) Rabes K Thesis Künstliche Intelligenz als Treiber für Dienstleistungsinnovation (2020) Roth A, Oks SJ Book chapter / Article in edited volumes Die grenzenlose Unternehmung: Information, Organisation & Führung (2020) Picot A, Reichwald R, Wigand RT, Möslein K, Neuburger R, Neyer AK Authored book, Textbook Exploring Customers' Acceptance of and Resistance to Service Robots in Stationary Retail - a Mixed Method Approach (2020) Meyer P, Jonas J, Roth A Conference contribution, Conference Contribution How does the User Type Affect the Acceptance of Digital Innovation on the Job (2020) Sengewald T, Boha J, Roth A Conference contribution Preface (2020) Fritzsche A, Jonas J, Roth A, Möslein K Book chapter / Article in edited volumes