Körber M, Kalysch A, Massonne W, Benenson Z (2022)
Publication Type: Conference contribution
Publication year: 2022
Publisher: Springer Science and Business Media Deutschland GmbH
Book Volume: 648 IFIP
Pages Range: 306-322
Conference Proceedings Title: IFIP Advances in Information and Communication Technology
Event location: Copenhagen, DNK
ISBN: 9783031069741
DOI: 10.1007/978-3-031-06975-8_18
Usability of antivirus (AV) tools has not received much attention yet. We conducted a laboratory study with 34 German students to investigate how they experience notifications and interventions of their AV when a threat is detected. During the study, a specifically designed harmless file triggered AV on participants’ laptops. Out of 34 participants, 19 users noticed AV messages, and 8 of them understood that the message communicated threat detection concerning a specific file. Moreover, only 6 users understood that this file was removed by the AV tool. Additionally, most participants were distracted by Windows OS messages that were unintelligible to them. We investigate reasons for incomprehension in our sample, and give recommendations for improved user interaction design of AV tools.
APA:
Körber, M., Kalysch, A., Massonne, W., & Benenson, Z. (2022). Usability of Antivirus Tools in a Threat Detection Scenario. In Weizhi Meng, Simone Fischer-Hübner, Christian D. Jensen (Eds.), IFIP Advances in Information and Communication Technology (pp. 306-322). Copenhagen, DNK: Springer Science and Business Media Deutschland GmbH.
MLA:
Körber, Michael, et al. "Usability of Antivirus Tools in a Threat Detection Scenario." Proceedings of the 37th IFIP International Conference on ICT Systems Security and Privacy Protection, SEC 2022, Copenhagen, DNK Ed. Weizhi Meng, Simone Fischer-Hübner, Christian D. Jensen, Springer Science and Business Media Deutschland GmbH, 2022. 306-322.
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