Service Systems Engineering

Journal article

Publication Details

Author(s): Böhmann T, Leimeister JM, Möslein K
Journal: Business & Information Systems Engineering
Publisher: Springer Verlag (Germany)
Publication year: 2014
Volume: 6
Journal issue: 2
Pages range: 1-7
ISSN: 1867-0202


Service systems are complex socio-technical systems that enable value co-creation. Service systems engineering (SSE) calls for research on evidence-based design knowledge for such systems that permeate our society. Information systems research is ideally positioned to contribute significantly to trans-disciplinary research in this area through (action) design research or the piloting of IT-enabled innovation. Better IS-based design knowledge could particularly advance the architecture, the interactions, and the resource base of service systems, helping value creation to become better adapted to the context of need and opportunities for collaboration between customers and service providers. ©The Author(s) 2014.

FAU Authors / FAU Editors

Möslein, Kathrin Prof. Dr.
Lehrstuhl für Wirtschaftsinformatik, insbesondere Innovation und Wertschöpfung

External institutions with authors

Universität Hamburg
Universität Kassel

Research Fields

Service Systems
Lehrstuhl für Wirtschaftsinformatik, insbesondere Innovation und Wertschöpfung

How to cite

Böhmann, T., Leimeister, J.M., & Möslein, K. (2014). Service Systems Engineering. Business & Information Systems Engineering, 6(2), 1-7.

Böhmann, Tilo, Jan Marco Leimeister, and Kathrin Möslein. "Service Systems Engineering." Business & Information Systems Engineering 6.2 (2014): 1-7.


Last updated on 2019-13-02 at 09:23

Share link