Service Systems

Information Needs in Service Systems - A Framework for Integrating Service and Manufacturing Business Processes (2011) Becker J, Beverungen D, Knackstedt R, Matzner M, Oliver M Conference contribution Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany (2011) Becker J, Beverungen D, Matzner M, Oliver M, Pöppelbuß J Conference contribution PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung. (2010) Matzner M Other publication type Theory-based Analyses of Interorganisational Standards for Self-organising, Adaptive Value Creation Networks (2010) Becker J, Matzner M, Voigt M Journal article Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services (2010) Becker J, Beverungen D, Matzner M, Müller O Conference contribution, Original article A Framework for Design Research in the Service Science Discipline (2009) Matzner M, Becker J, Beverungen D, Knackstedt R, Pöppelfuß J, Müller O Conference contribution Configurative Service Engineering – A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance (2009) Becker J, Beverungen D, Knackstedt R, Matzner M Conference contribution, Conference Contribution Webservices für die Verrechnung in Wertschöpfungsnetzwerken auf Basis Vollständiger Finanzpläne (2009) Matzner M, Becker J, Knackstedt R Conference contribution The Research Map of Hybrid Value Creation: A Repository for Research Results (2008) Becker J, Knackstedt R, Matzner M, Pöppelbuß J Conference contribution Creating and Monitoring Intra-cooperation Settlement Systems for Product-Service Systems: a finance plan based approach (2008) Matzner M, Becker J, Knackstedt R, Pöppelbuß J Conference contribution