Business Process Management

Customer Service - Device Repair Process (sp2020) (2020) Stierle M, Matzner M Other publication type, dataset A Framework to Evaluate the Viability of Robotic Process Automation for Business Process Activities (2020) Wellmann C, Stierle M, Dunzer S, Matzner M Conference contribution, Original article XNAP: Making LSTM-based next activity predictions explainable by using LRP (2020) Weinzierl S, Zilker S, Brunk J, Revoredo K, Matzner M, Becker J Conference contribution, Conference Contribution Enterprise System Capabilities for Organizational Change in the BPM Life Cycle (2020) Tenschert J, Tang W, Matzner M Conference contribution, Conference Contribution Design Principles for Comprehensible Process Discovery in Process Mining (2020) Stierle M, Zilker S, Dunzer S, Tenschert J, Karagegova G Conference contribution Detecting workarounds in business processes — A deep learning method for analyzing event logs (2020) Weinzierl S, Wolf V, Pauli T, Beverungen D, Matzner M Conference contribution, Conference Contribution From predictive to prescriptive process monitoring: Recommending the next best actions instead of calculating the next most likely events (2020) Weinzierl S, Zilker S, Stierle M, Park G, Matzner M Conference contribution, Conference Contribution A next click recommender system for web-based service analytics with context-aware LSTMs (2020) Weinzierl S, Stierle M, Zilker S, Matzner M Conference contribution, Original article Speech-Act-Based Adaptive Case Management (2019) Tenschert J Thesis BAMN: a modeling method for business activity monitoring systems (2019) Janiesch C, Matzner M Journal article, Original article