When Having Free Choice Is Harmful: The Effects of Complexity of Free Choice and the Moderating Role of Need for Cognition on the Escalation of Commitment

Ziegler M, Soucek R, Moser K (2025)


Publication Type: Journal article

Publication year: 2025

Journal

Book Volume: 69

Pages Range: 185-201

Journal Issue: 4

DOI: 10.1026/0932-4089/a000453

Abstract

Decision-makers tend to commit to a course of action despite negative feedback (escalating commitment), especially if they made the initial decision themselves. However, studies with repeated decisions have shown that this choice effect is unreliable. One explanation might be that simple-choice situations lead to less intensive elaboration of initial preferences. Therefore, in this experimental study, two choices of different complexity were introduced and their effects as well as the moderating effect of need for cognition (NFC) on escalation of commitment were analyzed. Participants (N = 152) engaged in a stock market simulation game, managing a portfolio that was either assigned or freely chosen. After primarily negative feedback, participants repeatedly decided whether to keep or sell the portfolio. Overall, free choice resulted in longer holding periods, especially with complex choice. Furthermore, complex choice had a stronger effect on holding periods for participants with high NFC than for those with low NFC.

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How to cite

APA:

Ziegler, M., Soucek, R., & Moser, K. (2025). When Having Free Choice Is Harmful: The Effects of Complexity of Free Choice and the Moderating Role of Need for Cognition on the Escalation of Commitment. Zeitschrift für Arbeits- und Organisationspsychologie, 69(4), 185-201. https://doi.org/10.1026/0932-4089/a000453

MLA:

Ziegler, Michael, Roman Soucek, and Klaus Moser. "When Having Free Choice Is Harmful: The Effects of Complexity of Free Choice and the Moderating Role of Need for Cognition on the Escalation of Commitment." Zeitschrift für Arbeits- und Organisationspsychologie 69.4 (2025): 185-201.

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