Co-creation and User Involvement in a Living Lab: An Evaluation of Applied Methods

Beutel T, Jonas J, Möslein K (2017)

Publication Language: English

Publication Type: Conference contribution, Conference Contribution

Publication year: 2017

Pages Range: 1453-1464

Event location: St. Galle CH

Open Access Link: https://wi2017.ch/images/wi2017-st_paper_32.pdf

Abstract

Living labs are only recently developing to facilitate active user
involvement in an interactive setting. Research on the methodological facilitation
of co-creation and user feedback in such open physical spaces is still scarce. The
objectives of this paper are to identify applied methods as well as to investigate
the level of user involvement in living labs to further develop theoretical insights
on living labs as well as on method implementations for co-creation. A qualitative
explorative approach in the form of a case study on the living lab JOSEPHS in
Nuremberg is applied. This paper finds that applied methods serve either of two
purposes: 1) Collecting data for innovation research, or 2) adapting co-creation
to living labs. Combined accordingly, methods cover both purposes and increase
user involvement. Furthermore, six factors that determine user involvement are
proposed. Implications for living lab managers are provided.

Authors with CRIS profile

Julia Jonas Chair of Information Systems I, Innovation and Value Creation Kathrin Möslein Chair of Information Systems I, Innovation and Value Creation

How to cite

APA:

Beutel, T., Jonas, J., & Möslein, K. (2017). Co-creation and User Involvement in a Living Lab: An Evaluation of Applied Methods. In Proceedings of the 13th International Conference on Wirtschaftsinformatik (pp. 1453-1464). St. Galle, CH.

MLA:

Beutel, Theodor, Julia Jonas, and Kathrin Möslein. "Co-creation and User Involvement in a Living Lab: An Evaluation of Applied Methods." Proceedings of the 13th International Conference on Wirtschaftsinformatik, St. Galle 2017. 1453-1464.

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