The Effects of Information and Incentive Interventions on the Adoption of Algorithms in Human Resources: An Experimental Study

Ochmann J, Zilker S, Michels L, Tiefenbeck V, Matzner M, Laumer S (2025)

Publication Language: English

Publication Type: Journal article

Publication year: 2025

Journal

SIGMIS Database - the Data Base for Advances in Information Systems Association for Computing Machinery

Book Volume: 56

Pages Range: 44-60

Journal Issue: 1

DOI: 10.1145/3715966.3715970

Abstract

The economic potential of human resources (HR) algorithms requires organizations to ensure their adoption, but HR employees are often reluctant to use them. One driver of this reluctance may be employees’ overconfidence in their own judgments and the sensitive nature of HR decisions, which directly affect human beings. Interventions that aim to increase technology adoption can help organizations overcome this issue. Drawing on the theoretical lens of information and incentive interventions, we conducted a survey-based incentive-compatible online experiment with 276 participants to determine the effects of interventions on the adoption of algorithms in an organizational HR context. We distinguish between adoption in the short and long runs. Our study, which contributes to research on the use of algorithms in HR and induced technology adoption, has practical implications for HR leaders who seek to increase HR employees’ adoption of algorithms in completing HR-related tasks.

Authors with CRIS profile

Jessica Ochmann Schöller Endowed Chair for Information Systems (Digitalization in Business and Society) Sandra Zilker
Leonard Michels Juniorprofessur für Digitale Transformation Verena Tiefenbeck Juniorprofessur für Digitale Transformation Martin Matzner Lehrstuhl für Digital Industrial Service Systems Sven Laumer Schöller Endowed Chair for Information Systems (Digitalization in Business and Society)

Involved external institutions

Technische Hochschule Nürnberg "Georg Simon Ohm" DE Germany (DE)

How to cite

APA:

Ochmann, J., Zilker, S., Michels, L., Tiefenbeck, V., Matzner, M., & Laumer, S. (2025). The Effects of Information and Incentive Interventions on the Adoption of Algorithms in Human Resources: An Experimental Study. SIGMIS Database - the Data Base for Advances in Information Systems, 56(1), 44-60. https://doi.org/10.1145/3715966.3715970

MLA:

Ochmann, Jessica, et al. "The Effects of Information and Incentive Interventions on the Adoption of Algorithms in Human Resources: An Experimental Study." SIGMIS Database - the Data Base for Advances in Information Systems 56.1 (2025): 44-60.

BibTeX: Download