Buker T, Kamin S, van Remmen JS, Wartzack S, Miehling J (2024)
Publication Language: English
Publication Type: Journal article, Original article
Publication year: 2024
URI: https://link.springer.com/article/10.1007/s00163-024-00435-9#citeas
DOI: 10.1007/s00163-024-00435-9
Open Access Link: https://link.springer.com/article/10.1007/s00163-024-00435-9
Raising the user’s self-confidence is a promising strategy to reduce product-related user stigma. In the context of product usage, the commonly used term self-confidence refers to the psychological construct of self-efficacy. To strengthen a user’s self-efficacy through product design, providing both good usability and emotionality in a product seems to be a reasonable starting point. However, their suitability and validity for this purpose has not yet been sufficiently assessed. This paper examines whether self-efficacy would be associated with perceptions of a product’s usability and emotionality. By conducting an online survey (n = 105; stigma-sensitive product demonstrator: walker), it was confirmed that the perception of good usability and emotionality of walkers were positively associated with the user’s perceived self-efficacy. Moreover, a negative interaction effect was identified showing that the association between emotionality and self-efficacy increased with lower levels of perceived usability and vice versa. This may indicate that emotions can compensate the importance of usability at least to some extent.
APA:
Buker, T., Kamin, S., van Remmen, J.S., Wartzack, S., & Miehling, J. (2024). Fostering self-efficacy through usability and emotional product design? An explorative study. Research in Engineering Design. https://doi.org/10.1007/s00163-024-00435-9
MLA:
Buker, Tina, et al. "Fostering self-efficacy through usability and emotional product design? An explorative study." Research in Engineering Design (2024).
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