Understanding toxicity in multiplayer online games: The roles of national culture and demographic variables
Kordyaka B, Krath J, Park S, Wesseloh H, Laato S (2022)
Publication Type: Conference contribution
Publication year: 2022
Original Authors: Bastian Kordyaka, Jeanine Krath, Solip Park, Henrik Wesseloh, Samuli Laato
Series: Hawaii International Conference on System Sciences
Conference Proceedings Title: Proceedings of the 55th Hawaii International Conference on System Sciences
Event location: Hawaii
Abstract
Toxic behavior (TB) is a negative response to in-game frustration in multiplayer online games (MOG) that can ruin the playing experience, causing financial damage to MOG operators. Understanding the drivers of TB is an important step to curb the behavior. In this work, we consult the model of national culture (MNC) as well as demographic variables (e.g., education, gender, and age) as antecedent variables of TB using an exploratory design. We surveyed players of League of Legends and Dota 2 with two samples, based on the MNC, from North America (n=155) and India (n=119). We observed significant cultural differences in TB, with higher levels of self-reported toxicity in the Indian sample. In both samples, consistent with previous findings, age was negatively associated with TB. However surprisingly, there was a statistically significant difference among the two groups in terms of the relationship between education and TB.
Authors with CRIS profile
Involved external institutions
Tampere University of Technology
Finland (FI)
Aalto University Espoo
Finland (FI)
Georg-August-Universität Göttingen
Germany (DE)
Universität Koblenz-Landau
Germany (DE)
Universität Bremen
Germany (DE)
Finland (FI)
Aalto University Espoo
Finland (FI)
Georg-August-Universität Göttingen
Germany (DE)
Universität Koblenz-Landau
Germany (DE)
Universität Bremen
Germany (DE)
How to cite
APA:
Kordyaka, B., Krath, J., Park, S., Wesseloh, H., & Laato, S. (2022). Understanding toxicity in multiplayer online games: The roles of national culture and demographic variables. In Proceedings of the 55th Hawaii International Conference on System Sciences. Hawaii, US.
MLA:
Kordyaka, Bastian, et al. "Understanding toxicity in multiplayer online games: The roles of national culture and demographic variables." Proceedings of the 55th Hawaii International Conference on System Sciences | 2022, Hawaii 2022.
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