Towards an Empirical Study to Determine the Effectiveness of Support Systems against E-Mail Phishing Attacks

Schiller K, Adamsky F, Benenson Z (2023)


Publication Type: Conference contribution

Publication year: 2023

Publisher: Association for Computing Machinery

Conference Proceedings Title: Conference on Human Factors in Computing Systems - Proceedings

Event location: Hamburg, DEU

ISBN: 9781450394222

DOI: 10.1145/3544549.3585658

Abstract

E-mail phishing attacks are still the number one gateway for attackers. Even when the patch level of a network is up to date, if one employee clicks on a link in a phishing e-mail and enters their credentials on a malicious website or downloads malware, the whole organization might get compromised. Anti-phishing support systems highlight different aspects of an e-mail to help users to detect phishing e-mails. However, little is known about their effectiveness, especially in comparison to each other. This paper presents our experimental design to investigate the efficacy of various support systems. For this purpose, we created a fictional scenario and an interactive tool to display e-mails. In addition, we present our preliminary study with the first results to classify test e-mails in different difficulty levels that serve as a basis for our main study.

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How to cite

APA:

Schiller, K., Adamsky, F., & Benenson, Z. (2023). Towards an Empirical Study to Determine the Effectiveness of Support Systems against E-Mail Phishing Attacks. In Conference on Human Factors in Computing Systems - Proceedings. Hamburg, DEU: Association for Computing Machinery.

MLA:

Schiller, Katharina, Florian Adamsky, and Zinaida Benenson. "Towards an Empirical Study to Determine the Effectiveness of Support Systems against E-Mail Phishing Attacks." Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023, Hamburg, DEU Association for Computing Machinery, 2023.

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