Daiberl C (2020)
Publication Language: English
Publication Type: Thesis
Publication year: 2020
Publisher: Springer Gabler
Edited Volumes: Markt- und Unternehmensentwicklung Markets and Organisations (MAU)
City/Town: Wiesbaden
ISBN: 978-3-658-29580-6
URI: https://link.springer.com/chapter/10.1007/978-3-658-29580-6_6
DOI: 10.1007/978-3-658-29580-6_6
Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world.
APA:
Daiberl, C. (2020). Reflections and conclusion: Driving networked service productivity (Dissertation).
MLA:
Daiberl, Christofer. Reflections and conclusion: Driving networked service productivity. Dissertation, Wiesbaden: Springer Gabler, 2020.
BibTeX: Download