Horndasch A, Rapp H, Röttger H (2006)

Publication Language: English

Publication Status: Published

Publication Type: Book chapter / Article in edited volumes

Publication year: 2006

Publisher: Springer

Edited Volumes: SmartKom: Foundations of Multimodal Dialogue Systems

City/Town: Berlin, Heidelberg

Book Volume: 7

Pages Range: 471-492

ISBN: 978-3-540-23732-7

DOI: 10.1007/3-540-36678-4_30


The SMARTKOM-Public communications booth is provided with a wide palette of modern communication appliances. SMARTKOM-Public offers a higher degree of privacy, much higher communication bandwidth and optimal quality with regard to input and output results than is available to mobile systems for technical reasons. High rates of data flow and high-resolution screens lead, in contrast to a personal digital assistant (PDA), to increased comfort and better ergonomics. This communication space offers the simultaneous and comfortable use of language, pictorial and data services. A document camera is integrated for the transmission and processing of documents. An interesting further possibility concerns the saving of the user’s data in the communications booth. Upon biometric identification, users are able to access their personal data. The idea of a virtual communications workstation that is capable of traveling with the users and adapting to their needs becomes reality. As the product at hand deals with a communication space for the public, along with supplying services, intuitive usability is of primary importance for acceptance. This is particularly so as even people who do not have access to a home computer with similar services will also make use of SMARTKOM-Public. The human–machine interface is designed to replicate normal human means of communication. This includes the broadest range of free speech dialogue possible and the use of natural gestures. Consideration must be made that conventional uses, and not only those based on multi-modal communication, can be performed from the communication booth. Therefore our project started with a user study. The results are presented in the next section, followed by a description of the implemented functionality and some detailed information on selected realization topics in subsequent sections.

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Horndasch, A., Rapp, H., & Röttger, H. (2006). SmartKom-Public. In Wolfgang Wahlster (Eds.), SmartKom: Foundations of Multimodal Dialogue Systems. (pp. 471-492). Berlin, Heidelberg: Springer.


Horndasch, Axel, Horst Rapp, and Hans Röttger. "SmartKom-Public." SmartKom: Foundations of Multimodal Dialogue Systems. Ed. Wolfgang Wahlster, Berlin, Heidelberg: Springer, 2006. 471-492.

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