The integration of digital resources into service systems: drivers and challenges

Genennig S, Jonas J, Möslein K (2017)

Publication Type: Conference contribution

Publication year: 2017

Authors with CRIS profile

Stefan Genennig Chair of Information Systems I, Innovation and Value Creation Julia Jonas Chair of Information Systems I, Innovation and Value Creation Kathrin Möslein Chair of Information Systems I, Innovation and Value Creation

How to cite

APA:

Genennig, S., Jonas, J., & Möslein, K. (2017). The integration of digital resources into service systems: drivers and challenges. In Proceedings of the 9th Service Operations Management Forum.

MLA:

Genennig, Stefan, Julia Jonas, and Kathrin Möslein. "The integration of digital resources into service systems: drivers and challenges." Proceedings of the 9th Service Operations Management Forum 2017.

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