Enterprise resource planning systems induced stress: a comparative empirical analysis with young and elderly SAP users
Maier C, Laumer S, Weinert C (2015)
Publication Language: English
Publication Type: Conference contribution, Conference Contribution
Publication year: 2015
Series: Proceedings of the 12th International Conference on Wirtschaftsinformatik
Conference Proceedings Title: Proceedings of the 12th International Conference on Wirtschaftsinformatik
Event location: Osnabrück, Germany
Abstract
In this research study we investigate whether and how ERP system characteristics cause its users to experience stress. In order to do so, we analyze a research model explaining enterprise resource planning systems induced stress with an empirical study in two organizations (N=227). The results reveal that usefulness, complexity, reliability, and pace of change are important ERP system characteristics leading to the perception of stressors and exhaustion. Furthermore, our comparative empirical analysis with young and elderly ERP users indicate that the elderly ones perceive ERP characteristics more negatively and are more stressed and exhausted than the younger users.
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APA:
Maier, C., Laumer, S., & Weinert, C. (2015). Enterprise resource planning systems induced stress: a comparative empirical analysis with young and elderly SAP users. In International Conference on Wirtschaftsinformatik (Eds.), Proceedings of the 12th International Conference on Wirtschaftsinformatik. Osnabrück, Germany, DE.
MLA:
Maier, Christian, Sven Laumer, and Christoph Weinert. "Enterprise resource planning systems induced stress: a comparative empirical analysis with young and elderly SAP users." Proceedings of the Proceedings of the 12th International Conference on Wirtschaftsinformatik, Osnabrück, Germany Ed. International Conference on Wirtschaftsinformatik, 2015.
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