Is Facebook usage becoming stressful? Proposing and validating a theory of stress-induced ICT discontinuous usage

Maier C, Laumer S, Weitzel T, Eckhardt A (2011)

Publication Language: English

Publication Type: Conference contribution, Conference Contribution

Publication year: 2011

Series: Proceedings of the Special Interest Group on Adoption and Diffusion of Information Technology (DIGIT) (Pre-ICIS Workshop)

Conference Proceedings Title: Proceedings of the Special Interest Group on Adoption and Diffusion of Information Technology (DIGIT) (Pre-ICIS Workshop)

Event location: Shanghai, China CN

Abstract

Our research responds to an actual phenomenon that individuals experience fatigue while using popular social networking platforms as Facebook. Based on the stress-strain-outcome model, a theory of stress-induced ICT discontinuous usage is proposed to explain this phenomenon. The theory focuses on ICT-induced stress in voluntary usage settings in the household context. The theory provides an extended understanding of stress, as it focuses besides techno-stress on information, interaction, and social overload. The theory argues that an individual's perceived stress in terms of these four stress dimensions is a contributing factor for strain (e.g. emotional exhaustion), which in turn influences one's satisfaction with a technology and the corresponding usage behavior. As technology usage in households is predominately voluntary, we suggest discontinuous usage intention as new dependent variable to capture the phenomenon observed that individuals decrease usage intensity and to respond to current calls for understanding user resistance in a more appropriate way. Consequently, the paper explains how different dimensions of perceived stress mediated by strain influence an individual's resistance behavior. The proposed theory is validated with the help of an empirical study (n=523). Several implications for IT adoption research are discussed.

Authors with CRIS profile

Sven Laumer Schöller Endowed Chair for Information Systems (Digitalization in Business and Society)

Involved external institutions

Otto-Friedrich-Universität Bamberg DE Germany (DE) Goethe-Universität Frankfurt am Main DE Germany (DE)

How to cite

APA:

Maier, C., Laumer, S., Weitzel, T., & Eckhardt, A. (2011). Is Facebook usage becoming stressful? Proposing and validating a theory of stress-induced ICT discontinuous usage. In International Conference on Information Systems (ICIS) (Eds.), Proceedings of the Special Interest Group on Adoption and Diffusion of Information Technology (DIGIT) (Pre-ICIS Workshop). Shanghai, China, CN.

MLA:

Maier, Christian, et al. "Is Facebook usage becoming stressful? Proposing and validating a theory of stress-induced ICT discontinuous usage." Proceedings of the Proceedings of the Special Interest Group on Adoption and Diffusion of Information Technology (DIGIT) (Pre-ICIS Workshop), Shanghai, China Ed. International Conference on Information Systems (ICIS), 2011.

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