The role of techno-stressors and techno-exhaustion in employees' daily work: An empirical analysis

Maier C, Laumer S, Eckhardt A, Weitzel T (2012)

Publication Language: English

Publication Type: Conference contribution, Conference Contribution

Publication year: 2012

Series: Proceedings of the Special Interest Group on Adoption and Diffusion of Information Technology (DIGIT) (Pre-ICIS Workshop)

Conference Proceedings Title: Proceedings of the Special Interest Group on Adoption and Diffusion of Information Technology (DIGIT) (Pre-ICIS Workshop)

Event location: Orlando, FL, USA US

Abstract

The research presented in this article aims to provide a more detailed understanding of work and techno-stressors, work- and techno-exhaustion, as well as consequences of these feelings and perceptions. Therefore, techno-stressors and exhaustion are theorized as antecedents of work stressors, work exhaustion, and outcome variables, such as job satisfaction, organizational commitment, and turnover intention. The proposed theory enables a comparison of whether technology or other work stressors induce feelings of exhaustion and consequently negative outcomes. Based on an empirical analysis (N=306), the results of our study show that techno-stressors have an impact on work stressors and techno-exhaustion is a contributing factor for work exhaustion. Next, we can show that the effects are different for IT and non-IT professionals as techno-exhaustion have an effect on each outcome variable for non-IT professionals, but not for IT professionals. The influence of techno-stressors is mediated on each outcome variable through techno-exhaustion for non-IT professionals but not for IT professionals. Furthermore, techno-exhaustion is significantly higher for non-IT professionals, even if they use IT at work far less than IT professionals, and techno-exhaustion has a stronger influence on non-IT professionals' overall work exhaustion. We conclude that techno-stress research has to consider whether occupations use IT daily as core of their working process or solely as a supporting instrument in order to provide a detailed explanation for technologies inducing stress at work.

Authors with CRIS profile

Sven Laumer Schöller Endowed Chair for Information Systems (Digitalization in Business and Society)

Involved external institutions

Otto-Friedrich-Universität Bamberg DE Germany (DE) Goethe-Universität Frankfurt am Main DE Germany (DE)

How to cite

APA:

Maier, C., Laumer, S., Eckhardt, A., & Weitzel, T. (2012). The role of techno-stressors and techno-exhaustion in employees' daily work: An empirical analysis. In International Conference on Information Systems (ICIS) (Eds.), Proceedings of the Special Interest Group on Adoption and Diffusion of Information Technology (DIGIT) (Pre-ICIS Workshop). Orlando, FL, USA, US.

MLA:

Maier, Christian, et al. "The role of techno-stressors and techno-exhaustion in employees' daily work: An empirical analysis." Proceedings of the Proceedings of the Special Interest Group on Adoption and Diffusion of Information Technology (DIGIT) (Pre-ICIS Workshop), Orlando, FL, USA Ed. International Conference on Information Systems (ICIS), 2012.

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