The implementation of large-scale information systems in small and medium-sized enterprises - A case study of work-and health-related consequences

Laumer S, Maier C, Weitzel T, Eckhardt A (2012)

Publication Language: English

Publication Status: Published

Publication Type: Conference contribution, Conference Contribution

Publication year: 2012

Publisher: IEEE Computer Society

Pages Range: 3159-3168

Article Number: 6149207

Conference Proceedings Title: Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS)

Event location: Maui, HI, USA US

ISBN: 9780769545257

DOI: 10.1109/HICSS.2012.574

Abstract

Using a case study of a financial service provider, this research provides a next step toward an answer to the question about the importance of an employee's attitude toward a newly introduced information system in light of a mandatory usage setting. Based on the Commitment to Change Model, the paper argues theoretically and provides case study evidence that negative attitudes toward new information systems influence work-related and health-related outcomes. The observed case indicates that a negative evaluation of a new financial information system leads to negative consequences such as decreased organizational commitment and overall job satisfaction as well as an increased turnover intention and a higher number of sick days. The results implicate that work- and health-related consequences are potential dependent variables for technology adoption research and that practitioners have to address these issues during the implementation of information systems in organizations.

Authors with CRIS profile

Sven Laumer Schöller Endowed Chair for Information Systems (Digitalization in Business and Society)

Involved external institutions

Otto-Friedrich-Universität Bamberg DE Germany (DE) Goethe-Universität Frankfurt am Main DE Germany (DE)

How to cite

APA:

Laumer, S., Maier, C., Weitzel, T., & Eckhardt, A. (2012). The implementation of large-scale information systems in small and medium-sized enterprises - A case study of work-and health-related consequences. In Hawaii International Conference on System Sciences (HICSS) (Eds.), Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) (pp. 3159-3168). Maui, HI, USA, US: IEEE Computer Society.

MLA:

Laumer, Sven, et al. "The implementation of large-scale information systems in small and medium-sized enterprises - A case study of work-and health-related consequences." Proceedings of the Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS), Maui, HI, USA Ed. Hawaii International Conference on System Sciences (HICSS), IEEE Computer Society, 2012. 3159-3168.

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