Extending Moore's exhaustion model: Including further dimensions of burnout and investigating their influence on turnover intention among IT professionals
Weinert C, Maier C, Laumer S, Weitzel T (2015)
Publication Language: English
Publication Status: Published
Publication Type: Conference contribution, Conference Contribution
Publication year: 2015
Publisher: Association for Computing Machinery, Inc
Pages Range: 123-131
Conference Proceedings Title: Proceedings of the 2015 ACM SIGMIS Conference on Computers and People Research
Event location: Newport Beach, CA, USA
ISBN: 9781450335577
Abstract
This research focuses on burnout as a driver of turnover intention amongst IT professionals. We extend Moore's exhaustion model by including further dimensions of burnout into the model, namely depersonalization and reduced personal accomplishment. The effect of stressors on these dimensions and the original dimension of emotional exhaustion is investigated, as is their influence on turnover intention among IT professional. Results based on a data sample of 154 IT professionals show that not only emotional exhaustion but also depersonalization leads to turnover intention. This outcome cannot be neglected when trying to reduce turnover intention in an organization in order to maintain competitive advantages. Moreover, while the stressors suggested by Moore influence emotional exhaustion, they only slightly explain the dimensions of depersonalization and reduced personal accomplishment. This indicates that these two dimensions of burnout are caused by additional factors, which represents a research gap worth investigating in future research.
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Germany (DE)How to cite
APA:
Weinert, C., Maier, C., Laumer, S., & Weitzel, T. (2015). Extending Moore's exhaustion model: Including further dimensions of burnout and investigating their influence on turnover intention among IT professionals. In ACM SIGMIS CPR (Eds.), Proceedings of the 2015 ACM SIGMIS Conference on Computers and People Research (pp. 123-131). Newport Beach, CA, USA, US: Association for Computing Machinery, Inc.
MLA:
Weinert, Christoph, et al. "Extending Moore's exhaustion model: Including further dimensions of burnout and investigating their influence on turnover intention among IT professionals." Proceedings of the Proceedings of the 2015 ACM SIGMIS Conference on Computers and People Research, Newport Beach, CA, USA Ed. ACM SIGMIS CPR, Association for Computing Machinery, Inc, 2015. 123-131.
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