A literature review on enterprise social media collaboration in virtual teams: Challenges, determinants, implications and impacts

Dürr S, Oehlhorn C, Maier C, Laumer S (2016)

Publication Language: English

Publication Status: Published

Publication Type: Conference contribution, Conference Contribution

Publication year: 2016

Publisher: Association for Computing Machinery, Inc

Pages Range: 113-122

Conference Proceedings Title: Proceedings of the ACM SIGMIS Conference on Computers and People Research

Event location: Washington D.C., USA US

ISBN: 9781450342032

DOI: 10.1145/2890602.2890611

Abstract

This literature review focusses research on Enterprise Social Media (ESM) and its use within virtual teams. The paper includes results from 38 articles outlining the existing body of knowledge and showing the steady progress in this research field. Previous literature often thematizes the external use of social media and technological aspects, but this research concentrates on the internal collaborative use, its challenges, related determinants, managerial implications and its impact on business. Existing research illustrates key factors in each of the previously mentioned subjects. However, as research should consider the entire field, a research agenda for further studies in this ESM topic is developed.

Authors with CRIS profile

Sven Laumer Schöller Endowed Chair for Information Systems (Digitalization in Business and Society)

Involved external institutions

Otto-Friedrich-Universität Bamberg DE Germany (DE)

How to cite

APA:

Dürr, S., Oehlhorn, C., Maier, C., & Laumer, S. (2016). A literature review on enterprise social media collaboration in virtual teams: Challenges, determinants, implications and impacts. In ACM SIGMIS (Eds.), Proceedings of the ACM SIGMIS Conference on Computers and People Research (pp. 113-122). Washington D.C., USA, US: Association for Computing Machinery, Inc.

MLA:

Dürr, Sebastian, et al. "A literature review on enterprise social media collaboration in virtual teams: Challenges, determinants, implications and impacts." Proceedings of the Proceedings of the ACM SIGMIS Conference on Computers and People Research, Washington D.C., USA Ed. ACM SIGMIS, Association for Computing Machinery, Inc, 2016. 113-122.

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