Performances of Business Processes and Organizational Routines: Similar Research Problems, Different Research Methods - A Literature Review
Matzner M, Breuker D (2014)
Publication Language: English
Publication Type: Conference contribution
Publication year: 2014
Event location: Tel Aviv
URI: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1242&context=ecis2014
Open Access Link: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1242&context=ecis2014
Abstract
Management studies and organization science use the concept of organizational routines when investigating collective recurrent activity patterns. Process mining is a sub-field of business process management that analyses event log data from information systems that signifies accomplished activities for the discovery, conformance checking and enhancement of business processes. Obviously, both fields alike are concerned with analyzing event sequnces. This paper studies the literature in both fields in an attempt to shed light on their relation. The main results obtained are: Scholars from both fields - while working on similar research problems - tend to employ different research methods and research tools. There also exist separated publication strands. From the set of papers that either belong to or cite papers from one of the fields, we found only three papers that cite organizational routines and process mining publications at the same time and another six papers on organizational routines that refer to process mining. The paper concludes that the adoption of methods from the counter-field may constitute a great potential for innovative research designs.
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How to cite
APA:
Matzner, M., & Breuker, D. (2014). Performances of Business Processes and Organizational Routines: Similar Research Problems, Different Research Methods - A Literature Review. In Proceedings of the European Conference on Information Systems (ECIS 2014). Tel Aviv, IL.
MLA:
Matzner, Martin, and Dominic Breuker. "Performances of Business Processes and Organizational Routines: Similar Research Problems, Different Research Methods - A Literature Review." Proceedings of the European Conference on Information Systems (ECIS 2014), Tel Aviv 2014.
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