Biculturals, team facilitation and multicultural team performance: an information-processing perspective

Engelhard F, Holtbrügge D (2017)


Publication Language: English

Publication Type: Journal article, Original article

Publication year: 2017

Journal

Book Volume: Vol. 4

Pages Range: 236-262

Journal Issue: 3/4

URI: http://www.inderscience.com/offer.php?id=84521

DOI: 10.1504/EJCCM.2017.10005312

Abstract

The literature on multicultural teams shows that the characteristics of
its members are highly relevant for team performance. However, few studies
focus on the influence of culture on supporting processes such as boundaryspanning
activities. In this study, we test the impact of bicultural individuals on
team facilitation activities and the relationship of these activities with team
performance. Based on an information-processing theory, six research
hypotheses are developed and tested using a sample of 137 bicultural and
monocultural individuals. Partial least-squares (PLS) modelling reveals a
significant positive association between biculturalism and team facilitating
activities. The study also reveals a mediating effect of internal group processes
and group cohesion on the relationship between team facilitation and team
performance. An important managerial implication of this study is to consider
selecting bicultural individuals when staffing multicultural teams. This is
followed by further implications and limitations of the study.The literature on multicultural teams shows that the characteristics of
its members are highly relevant for team performance. However, few studies
focus on the influence of culture on supporting processes such as boundary spanning
activities. In this study, we test the impact of bicultural individuals on
team facilitation activities and the relationship of these activities with team
performance. Based on an information-processing theory, six research
hypotheses are developed and tested using a sample of 137 bicultural and
monocultural individuals. Partial least-squares (PLS) modeling reveals a
significant positive association between biculturalism and team facilitating
activities. The study also reveals a mediating effect of internal group processes
and group cohesion on the relationship between team facilitation and team
performance. An important managerial implication of this study is to consider
selecting bicultural individuals when staffing multicultural teams. This is
followed by further implications and limitations of the study.

Authors with CRIS profile

How to cite

APA:

Engelhard, F., & Holtbrügge, D. (2017). Biculturals, team facilitation and multicultural team performance: an information-processing perspective. European Journal of Cross-Cultural Competence and Management, Vol. 4(3/4), 236-262. https://doi.org/10.1504/EJCCM.2017.10005312

MLA:

Engelhard, Franziska, and Dirk Holtbrügge. "Biculturals, team facilitation and multicultural team performance: an information-processing perspective." European Journal of Cross-Cultural Competence and Management Vol. 4.3/4 (2017): 236-262.

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