From Emotion to Interaction - Lessons from Real Human-Machine-Dialogues

Batliner A, Hacker C, Steidl S, Nöth E, Haas J (2004)

Publication Language: English

Publication Type: Conference contribution, Conference Contribution

Publication year: 2004

Original Authors: Batliner Anton, Hacker Christian, Steidl Stefan, Nöth Elmar, Haas Jürgen

Publisher: Springer

City/Town: Berlin

Pages Range: 1-12

Conference Proceedings Title: Affective Dialogue Systems, Proceedings of a Tutorial and Research Workshop

Event location: Kloster Irsee DE

URI: http://www5.informatik.uni-erlangen.de/Forschung/Publikationen/2004/Batliner04-FET.pdf

Abstract

The monitoring of emotional user states can help to assess the progress of human-machine-communication. If we look at specific databases, however, we are faced with several problems: users behave differently, even within one and the same setting, and some phenomena are sparse; thus it is not possible to model and classify them reliably. We exemplify these difficulties on the basis of SympaFly, a database with dialogues between users and a fully automatic speech dialogue telephone system for flight reservation and booking, and discuss possible remedies.

Authors with CRIS profile

Anton Batliner Lehrstuhl für Informatik 14 (Bild- und Sprachverarbeitung) Stefan Steidl Lehrstuhl für Informatik 14 (Bild- und Sprachverarbeitung) Elmar Nöth Professur für Informatik (Mustererkennung)

Involved external institutions

Sympalog Voice Solutions GmbH DE Germany (DE)

How to cite

APA:

Batliner, A., Hacker, C., Steidl, S., Nöth, E., & Haas, J. (2004). From Emotion to Interaction - Lessons from Real Human-Machine-Dialogues. In André E., Dybkiaer L., Minker W., Heisterkamp P. (Eds.), Affective Dialogue Systems, Proceedings of a Tutorial and Research Workshop (pp. 1-12). Kloster Irsee, DE: Berlin: Springer.

MLA:

Batliner, Anton, et al. "From Emotion to Interaction - Lessons from Real Human-Machine-Dialogues." Proceedings of the Affective Dialogue Systems ADS, Kloster Irsee Ed. André E., Dybkiaer L., Minker W., Heisterkamp P., Berlin: Springer, 2004. 1-12.

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