How implicit theories of human motivation relate to customer service strategies
Hommelhoff S (2015)
Publication Type: Conference contribution, Conference Contribution
Publication year: 2015
Event location: Vancouver
Authors with CRIS profile
How to cite
APA:
Hommelhoff, S. (2015). How implicit theories of human motivation relate to customer service strategies. In Proceedings of the Annual Meeting of the Academy of Management (AOM). Vancouver, CA.
MLA:
Hommelhoff, Sabine. "How implicit theories of human motivation relate to customer service strategies." Proceedings of the Annual Meeting of the Academy of Management (AOM), Vancouver 2015.
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