Time Series Prediction for Workforce Management Systems for Call Centres
Wilke P, Glaser G (2000)
Publication Language: English
Publication Type: Conference contribution, Original article
Publication year: 2000
Original Authors: Wilke Peter, Glaser Günter
Publisher: ICSC Academic Press
Pages Range: 7
Conference Proceedings Title: Proc. Second ICSC Symposium on Neural Computation NC2000
Event location: Berlin
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How to cite
APA:
Wilke, P., & Glaser, G. (2000). Time Series Prediction for Workforce Management Systems for Call Centres. In Bothe H., Rojas R. (Eds.), Proc. Second ICSC Symposium on Neural Computation NC2000 (pp. 7). Berlin, DE: ICSC Academic Press.
MLA:
Wilke, Peter, and Günter Glaser. "Time Series Prediction for Workforce Management Systems for Call Centres." Proceedings of the Second ICSC Symposium on Neural Computation (NC2000), Berlin Ed. Bothe H., Rojas R., ICSC Academic Press, 2000. 7.
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