Entwicklung von Methoden und Werkzeugen für smarte und nachhaltigkeitsorientierte Produkt-Service-Systeme (SmartHaPSSS)
Third Party Funds Group - Sub project
Acronym: SmartHaPSSS
Start date : 01.06.2020
End date : 31.05.2023
Extension date: 30.11.2023
Website: https://smarthapsss.de
Overall project details
Overall project
Harmonisierung der Entwicklung von komplexen Produkt-Smart-Service-Systemen bei KMU (SmartHaPSSS)
June 1, 2020 - Nov. 30, 2023
Project details
Short description
Short description
The increasing spread of digital
technologies creates new opportunities for companies to design
customer-oriented offers from products and services by using digital
data. Such so-called smart product service systems (smart PSS) offer
added value specifically to offering companies, as they enable a direct
response to individual customer needs and long-term customer loyalty. By
creating additional environmental and social benefits, smart PSSs can
also help promote sustainability.
However, the development of
smart PSS is complex, as challenges of product development, service
development as well as digital technologies have to be mastered in
parallel. Small and medium-sized enterprises in particular are currently
unable to cope with these complexities, which is due in particular to
the following challenges identified in the project:
- Lack of methods
- Different understanding of added value
- Coordination across departmental and company boundaries
The project "SmartHaPSSS - "Harmonisation of the development of complex product smart service systems for SMEs" aims to bring the individual activities in the development of complex smart PSS in SMEs into resonance with each other in order to create common points of reference in the innovation process. The sustainability-oriented nature of the solutions developed is to be increased without restricting the dynamics of the individual activities. In this regard the product development and the development of smart services are to be harmonized and aligned to common goals. The "SmartHaPSSS" project forms a further component of "Innovations for tomorrow's production, services and work".
Scientific Abstract
The increasing spread of digital technologies creates new opportunities for companies to design customer-oriented offers from products and services by using digital data. Such so-called smart product service systems (smart PSS) offer added value specifically to offering companies, as they enable a direct response to individual customer needs and long-term customer loyalty. By creating additional environmental and social benefits, smart PSSs can also help promote sustainability.
However, the development of smart PSS is complex, as challenges of product development, service development as well as digital technologies have to be mastered in parallel. Small and medium-sized enterprises in particular are currently unable to cope with these complexities, which is due in particular to the following challenges identified in the project:
- Lack of methods
- Different understanding of added value
- Coordination across departmental and company boundaries
The project "SmartHaPSSS - "Harmonisation of the development of complex product smart service systems for SMEs" aims to bring the individual activities in the development of complex smart PSS in SMEs into resonance with each other in order to create common points of reference in the innovation process. The sustainability-oriented nature of the solutions developed is to be increased without restricting the dynamics of the individual activities. In this regard the product development and the development of smart services are to be harmonized and aligned to common goals. The "SmartHaPSSS" project forms a further component of "Innovations for tomorrow's production, services and work".
Involved:
Kathrin Möslein
Project Leader
Nina Lugmair
Project Member
Martin Schymanietz
Project Member
Julian Kurtz
Project Member
Spyridon Georg Koustas
Project Member
Layla Hajjam
Project Member
