Lehrstuhl für Digital Industrial Service Systems

Quantifying Consumers' Willingness to Pay for Electric Vehicle Charging (2018) Plenter F, von Hoffen M, Chasin F, Benhaus S, Matzner M, Paukstadt U, Becker J Conference contribution, Original article Akzeptanz von E-Government-Dienstleistungen für Menschen mit Behinderung : am Beispiel des Online-Antrags für einen Schwerbehindertenausweis: Kurzbericht vom 30.04.2018 (2018) Krönung J, Pethig F, Tang W Other publication type, Bericht Optimization of production processes using Process Mining (2018) Marx E, Matzner M Conference contribution, Abstract of a poster Prediction of business process instances with dynamic Bayesian networks (2018) Brunk J, Revoredo K, Stierle M, Matzner M, Delfmann P, Becker J Conference contribution, Original article New Service Development Through Action Design Research in Joint Research Projects (2018) Matzner M, Plenter F, Chasin F, Betzing JH, von Hoffen M Conference contribution, Original article Digitization-enabled Innovation in Service Systems: An Empirical Analysis of the German MDAX Companies (2018) Genennig S, Pauli T, Roth A, Möslein K Conference contribution, Conference Contribution Digital Transformation in Service Management (2018) Matzner M, Büttgen M, Demirkan H, Spohrer J, Alter S, Fritzsche A, Ng I, et al. Journal article, other CrowdStrom: Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging (2018) Matzner M, Plenter F, Betzing JH, Chasin F, von Hoffen M, Löchte M, Pütz S, Becker J Book chapter / Article in edited volumes Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil (2018) Cereja J, Santoro F, Gorbacheva E, Matzner M Book chapter / Article in edited volumes Information systems for smart services (2017) Beverungen D, Matzner M, Janiesch C Journal article