Folmer E, Matzner M, Räckers M, Scholta H, Becker J (2016)
Publication Language: English
Publication Type: Journal article, Review article
Publication year: 2016
Book Volume: 10
Pages Range: 239-255
Journal Issue: 2
URI: http://www.emeraldinsight.com/doi/abs/10.1108/TG-09-2014-0044
Governmental institutions must collaborate with other organizations across institutional boundaries to achieve high-quality service offerings. The required cooperation may lead to complex networks, including several of the thousands of public administrations in the many federal layers of a single country. This article addresses the key challenge of the proper management of the information exchange between networked actors, which is generally conducted by means of forms.Following the design science research paradigm, this research develops a method that assists in the design and maintenance of forms in public administrations.Discussions in the project's focus groups add evidence to the researchers' expectation that the method developed in this study improves the quality of forms while reducing the effort required for their design and maintenance.
APA:
Folmer, E., Matzner, M., Räckers, M., Scholta, H., & Becker, J. (2016). Standardized but flexible information exchange for networked public administrations: A method. Transforming Government: People, Process and Policy, 10(2), 239-255. https://dx.doi.org/10.1108/TG-09-2014-0044
MLA:
Folmer, Erwin, et al. "Standardized but flexible information exchange for networked public administrations: A method." Transforming Government: People, Process and Policy 10.2 (2016): 239-255.
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