Customer-Centric Service Provider Architecture for the R&E Community

Filiposka S, Mishev A, Wein F, Sobieski J (2016)


Publication Type: Conference contribution

Publication year: 2016

Conference Proceedings Title: 2016 IEEE International Conference on Cloud Computing Technology and Science (CloudCom)

DOI: 10.1109/CloudCom.2016.0103

Abstract

The need for customer-centric agile integrated environment offered in an on-demand self-service manner challenges the traditional R&E operations support systems. The service provider architecture proposed in this paper aims to satisfy end-user's requirements by providing a coordinated provisioning of virtualized resources through automation. Empowered by the establishment of open collaborative partnerships it offers expansion of the service catalog with multi-domain solutions based on standardized interoperability between R&E and commercial CSPs. The benefits of the approach are presented via a cloud based case study service that is transformed from a traditional silo to a business process modeled service with added values.

Authors with CRIS profile

Involved external institutions

How to cite

APA:

Filiposka, S., Mishev, A., Wein, F., & Sobieski, J. (2016). Customer-Centric Service Provider Architecture for the R&E Community. In 2016 IEEE International Conference on Cloud Computing Technology and Science (CloudCom).

MLA:

Filiposka, Sonja, et al. "Customer-Centric Service Provider Architecture for the R&E Community." Proceedings of the 2016 IEEE International Conference on Cloud Computing Technology and Science (CloudCom) 2016.

BibTeX: Download