Open Source Public Sector Business Intelligence Systems
Becker J, Niehaves B, Müller-Wienbergen F, Matzner M (2007)
Publication Language: English
Publication Type: Conference contribution
Publication year: 2007
Publisher: Springer
City/Town: New York City, NY, USA
Pages Range: 379-391
Conference Proceedings Title: Information Systems Development: Challenges in Practice, Theory, and Education
Event location: Galway, Ireland
DOI: 10.1007/978-0-387-68772-8_29
Abstract
Although business intelligence (BI) solutions have been a long-standing topic of major interest in private sector, public administrations (PA), however, took only first steps towards strategic management. While PA are obliged to implement new public management (NPM) approaches, such as new accounting systems or an output-oriented management, to collect management-relevant data, there is little support regarding how to employ these new structures in terms of BI. Here, balanced scorecards (BSC) can provide a valuable conceptual basis. This chapter presents a design science-oriented case study on BI design and organisational implementation in a medium-sized local PA facing core problems of such an approach. A case study analysis identifies generalisable issues.
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How to cite
APA:
Becker, J., Niehaves, B., Müller-Wienbergen, F., & Matzner, M. (2007). Open Source Public Sector Business Intelligence Systems. In Wojtkowski Wita, Wojtkowski Gregory, Lang Michael, Conboy Kieran, Barry Chris (Eds.), Information Systems Development: Challenges in Practice, Theory, and Education (pp. 379-391). Galway, Ireland, IE: New York City, NY, USA: Springer.
MLA:
Becker, Jörg, et al. "Open Source Public Sector Business Intelligence Systems." Proceedings of the Information Systems Development (ISD 2007), Galway, Ireland Ed. Wojtkowski Wita, Wojtkowski Gregory, Lang Michael, Conboy Kieran, Barry Chris, New York City, NY, USA: Springer, 2007. 379-391.
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