Lederer M, Schott P, Kurz M (2015)
Publication Language: English
Publication Type: Book chapter / Article in edited volumes
Publication year: 2015
Publisher: Springer
Edited Volumes: S-BPM in the Wild
City/Town: Cham
Book Volume: 0
Pages Range: 13-34
ISBN: 978-3-319-17541-6
DOI: 10.1007/978-3-319-17542-3_2
Successful companies use business processes for the transfer of long-term strategies in operational workflows. The modeling approach presented in this chapter shows how strategic objectives of a company can be combined with the S-BPM modeling notation. The new modeling approach is used in two case studies. First, redesign rules for the strategic optimization of workflow models are demonstrated in the case of the customer support processes of an international enterprise. A second case study introduces a company-wide monitoring system through the example of the product development process of a multinational company from Germany.
APA:
Lederer, M., Schott, P., & Kurz, M. (2015). Subject-Oriented Business Processes meet Strategic Management: Two Case Studies from the Manufacturing Industry. In Fleischmann, A., Schmidt, W., Stary, C. (Eds.), S-BPM in the Wild. (pp. 13-34). Cham: Springer.
MLA:
Lederer, Matthias, Peter Schott, and Matthias Kurz. "Subject-Oriented Business Processes meet Strategic Management: Two Case Studies from the Manufacturing Industry." S-BPM in the Wild. Ed. Fleischmann, A., Schmidt, W., Stary, C., Cham: Springer, 2015. 13-34.
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