Communication in Firm-Internal Global Software Development with China
Author(s): Zaghloul B, Riehle D, Zhou M
Title edited volumes: Lecture Notes in Business Information Processing
Publisher: Springer Verlag
Publishing place: Germany
Publication year: 2015
Conference Proceedings Title: Proceedings of the 6th International Conference on Software Business (ICSOB 2015)
Pages range: 132-138
Event: 6th International Conference on Software Business
Event location: Braga, Portugal
Start date of the event: 10/06/2015
End date of the event: 12/06/2015
Globally distributed software development projects are on the rise. However, 69% of cross-regional projects fail completely or partially, because of lack of cross-cultural understanding. This paper presents a qualitative study of the impact of communication on Global Software Development (GSD) within firms due to cultural differences. In particular, we provide a model of problems and solutions related to communication of German/Chinese and American/ Chinese collaborations in GSD. The model was derived using grounded theory to study six globally distributed software development projects. The results may not only help companies understand cultural problems, but also help them overcome these problems. To this end, we discuss the solutions adopted by the multinational software companies that we studied.
FAU Authors / FAU Editors How to cite
APA: Zaghloul, B., Riehle, D., & Zhou, M. (2015). Communication in Firm-Internal Global Software Development with China. In Proceedings of the 6th International Conference on Software Business (ICSOB 2015) (pp. 132-138). Germany: Springer Verlag.
MLA: Zaghloul, Bilal, Dirk Riehle, and Minghui Zhou. "Communication in Firm-Internal Global Software Development with China." Proceedings of the 6th International Conference on Software Business, Braga, Portugal Germany: Springer Verlag, 2015. 132-138.