Brechtelsbauer B, Laumer S (2024)
Publication Type: Conference contribution, Original article
Publication year: 2024
Pages Range: 6260-6230
Conference Proceedings Title: Proceedings of the 57th Hawaii International Conference on System Sciences
URI: https://hdl.handle.net/10125/107136
Open Access Link: https://hdl.handle.net/10125/107136
As organizational change is omnipresent yet often challenging, organizations increasingly employ information technology (IT) to support and improve their change management. We refer to these technologies as change management mediation technologies (CMMTs). Despite their increasing relevance in practice, little is known about their successful implementation and usage as well as potential risks and benefits they encompass. To this end, we present findings from a multi-case study on two companies that utilize a CMMT to enable their employees for ongoing and future change projects, focusing especially on the digital transformation. We use role theory to describe and explain how CMMT usage can change employees’ roles and how this is connected to different risks and benefits for individuals and organizations. Thereby, we add to the growing literature on CMMTs and showcase a novel application of role theory in IS. Moreover, practical implications and opportunities for further research are discussed.
APA:
Brechtelsbauer, B., & Laumer, S. (2024). Risks and Benefits of Technologies for Organizational Change Enablement - A Role Theory Perspective. In Proceedings of the 57th Hawaii International Conference on System Sciences (pp. 6260-6230).
MLA:
Brechtelsbauer, Bastian, and Sven Laumer. "Risks and Benefits of Technologies for Organizational Change Enablement - A Role Theory Perspective." Proceedings of the Hawaii International Conference on System Sciences 2024 2024. 6260-6230.
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