Perceived algorithmic fairness: An empirical study of transparency and anthropomorphism in algorithmic recruiting
Ochmann J, Michels L, Tiefenbeck V, Maier C, Laumer S (2024)
Publication Language: English
Publication Type: Journal article, Review article
Publication year: 2024
Journal
DOI: 10.1111/isj.12482
Open Access Link: https://onlinelibrary.wiley.com/doi/10.1111/isj.12482
Abstract
Despite constant efforts of organisations to ensure a fair and transparent personnel selection process, hiring is still characterised by systematic inequality. The potential of algorithms to produce fair and objective decision outcomes has attracted the attention of academic scholars and practitioners as a conceivable alternative to human decision-making. However, applicants do not necessarily consider an objective algorithm as fairer than a human decision maker. This study examines the conditions under which applicants perceive algorithms as fair and establishes a theoretical foundation of algorithmic fairness perceptions. We further propose and investigate transparency and anthropomorphism interventions as strategies to actively shape these fairness perceptions. In an online application scenario with eight experimental groups (N = 801), we analyse determinants for algorithmic fairness perceptions and the impact of the proposed interventions. Embedded in a stimulus-organism-response framework and drawing from organisational justice theory, our study reveals four justice dimensions (procedural, distributive, interpersonal, informational justice) that determine algorithmic fairness perceptions. The results further show that transparency and anthropomorphism interventions mainly affect dimensions of interpersonal and informational justice, highlighting the importance of algorithmic fairness perceptions as critical determinants for individual choices.
Authors with CRIS profile
Jessica Ochmann
Schöller Endowed Chair for Information Systems (Digitalization in Business and Society)
Leonard Michels
Juniorprofessur für Digitale Transformation
Verena Tiefenbeck
Juniorprofessur für Digitale Transformation
Sven Laumer
Schöller Endowed Chair for Information Systems (Digitalization in Business and Society)
Involved external institutions
Germany (DE)How to cite
APA:
Ochmann, J., Michels, L., Tiefenbeck, V., Maier, C., & Laumer, S. (2024). Perceived algorithmic fairness: An empirical study of transparency and anthropomorphism in algorithmic recruiting. Information Systems Journal. https://dx.doi.org/10.1111/isj.12482
MLA:
Ochmann, Jessica, et al. "Perceived algorithmic fairness: An empirical study of transparency and anthropomorphism in algorithmic recruiting." Information Systems Journal (2024).
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