Unraveling Information-Limiting Environments: An Empirical Review of Individual, Social, and Technological Filters in Social Media

Schmalenbach K, Gengler E, Schötteler S, Laumer S (2023)

Publication Language: English

Publication Type: Conference contribution, Conference Contribution

Publication year: 2023

Conference Proceedings Title: Proceedings of the 18th International Conference on Wirtschaftsinformatik

Event location: Paderborn DE

Abstract

Social media platforms offer a convenient way for people to interact and exchange information. However, there are sustained concerns that filter bubbles and echo chambers create information-limiting environments (ILEs) for their users. Despite a well-developed conceptual understanding, the empirical evidence regarding the causes and supporting conditions of these ILEs remains inconclusive. This paper addresses this gap by applying the triple-filter-bubble model developed by Geschke et al. (2019) to analyze empirical literature on the individual, social, and technological causes of ILEs. While we identify some factors that increase the probability of ILEs under certain conditions, our findings do not suffice to thoroughly validate conceptual models that explain why ILEs emerge. Therefore, we call for future research to investigate the causes of ILEs with higher external validity to develop a more comprehensive understanding of this phenomenon.

Authors with CRIS profile

Kian Schmalenbach Schöller Endowed Chair for Information Systems (Digitalization in Business and Society) Eva Gengler Schöller Endowed Chair for Information Systems (Digitalization in Business and Society) Sebastian Schötteler Schöller Endowed Chair for Information Systems (Digitalization in Business and Society) Sven Laumer Schöller Endowed Chair for Information Systems (Digitalization in Business and Society)

How to cite

APA:

Schmalenbach, K., Gengler, E., Schötteler, S., & Laumer, S. (2023). Unraveling Information-Limiting Environments: An Empirical Review of Individual, Social, and Technological Filters in Social Media. In Proceedings of the 18th International Conference on Wirtschaftsinformatik. Paderborn, DE.

MLA:

Schmalenbach, Kian, et al. "Unraveling Information-Limiting Environments: An Empirical Review of Individual, Social, and Technological Filters in Social Media." Proceedings of the 18th International Conference on Wirtschaftsinformatik, Paderborn 2023.

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