City 5.0: Citizen involvement in the design of future cities

Becker J, Chasin F, Rosemann M, Beverungen D, Priefer J, Brocke Jv, Matzner M, del Rio Ortega A, Resinas M, Santoro F, Song M, Park K, Di Ciccio C (2023)

Publication Type: Journal article

Publication year: 2023

Journal

Electronic Markets Springer Verlag

Book Volume: 33

Article Number: 10

Journal Issue: 1

DOI: 10.1007/s12525-023-00621-y

Abstract

A citizen-centric view is key to channeling technological affordances into the development of future cities in which improvements are made with the quality of citizens’ life in mind. This paper proposes City 5.0 as a new citizen-centric design paradigm for future cities, in which cities can be seen as markets connecting service providers with citizens as consumers. City 5.0 is dedicated to eliminating restrictions that citizens face when utilizing city services. Our design paradigm focuses on smart consumption and extends the technology-centric concept of smart city with a stronger view on citizens’ roadblocks to service usage. Through a series of design workshops, we conceptualized the City 5.0 paradigm and formalized it in a semi-formal model. The applicability of the model is demonstrated using the case of a telemedical service offered by a Spanish public healthcare service provider. The usefulness of the model is validated by qualitative interviews with public organizations involved in the development of technology-based city solutions. Our contribution lies in the advancement of citizen-centric analysis and the development of city solutions for both academic and professional communities.

Authors with CRIS profile

Martin Matzner Lehrstuhl für Digital Industrial Service Systems

Related research project(s)

Interorganizational Interdependencies in Industrial-Internet-of-Things Business Models (I4.oT) Software Campus 2.0 Jan. 1, 2019 - Dec. 31, 2020

Involved external institutions

Queensland University of Technology (QUT) AU Australia (AU) University of Seville / Universidad de Sevilla ES Spain (ES) Universität Paderborn DE Germany (DE) Westfälische Wilhelms-Universität (WWU) Münster DE Germany (DE) Universität zu Köln DE Germany (DE) Pohang University of Science and Technology (POSTECH) KR Korea, Republic of (KR) Università degli studi "La Sapienza" IT Italy (IT) Federal University of the State of Rio de Janeiro / Universidade Federal do Estado do Rio de Janeiro (UNIRIO) BR Brazil (BR) Universität Liechtenstein LI Liechtenstein (LI)

How to cite

APA:

Becker, J., Chasin, F., Rosemann, M., Beverungen, D., Priefer, J., Brocke, J.v.,... Di Ciccio, C. (2023). City 5.0: Citizen involvement in the design of future cities. Electronic Markets, 33(1). https://doi.org/10.1007/s12525-023-00621-y

MLA:

Becker, Jörg, et al. "City 5.0: Citizen involvement in the design of future cities." Electronic Markets 33.1 (2023).

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