Fostering knowledge sharing: Design principles for persuasive digital technologies in open innovation projects

Jalowski M, Oks SJ, Möslein K (2023)

Publication Language: English

Publication Type: Journal article, Original article

Publication year: 2023

Journal

Creativity and Innovation Management John Wiley and Sons Ltd

Book Volume: 32

Pages Range: 233-248

Journal Issue: 2

URI: https://onlinelibrary.wiley.com/doi/10.1111/caim.12520

DOI: 10.1111/caim.12520

Open Access Link: https://onlinelibrary.wiley.com/doi/10.1111/caim.12520

Abstract

Integrating knowledge is crucial for open innovation, and digital technologies can play a central role because they support knowledge sharing. In open innovation projects, in particular, little is known about the role of technology. Here, the individual behaviour of users is taken into account concerning the extent to which knowledge is shared. Therefore, persuasive technologies offer the potential to foster sharing. In particular, to facilitate the construction of future digital technologies, this study applies a design science research approach to create and analyse artefacts as a research contribution and develop design principles as a step towards a nascent design theory. We present insights from the design and application of three artefacts in different stages of open innovation processes. Results show that digital technologies can be used for various purposes: to build a common understanding, support design phases, communicate ideas and simplify the application of the technology for the user. Our research provides insights into the role of digital technologies for knowledge sharing in open innovation projects, and four design principles are found to facilitate the construction of future persuasive digital technologies for open innovation projects.

Authors with CRIS profile

Max Jalowski Chair of Information Systems I, Innovation and Value Creation Sascha Julian Oks Chair of Information Systems I, Innovation and Value Creation Kathrin Möslein Chair of Information Systems I, Innovation and Value Creation

Additional Organisation(s)

Chair of Information Systems I, Innovation and Value Creation

Related research project(s)

IIP-Ecosphere - Next Level Ecosphere for Intelligent Industrial Production (IIP-Ecosphere) Jan. 1, 2020 - Dec. 31, 2022 Methodische Konzeptentwicklung für Dienstleistungsplattformen und Schnittstellen, Service Systems Engineering, Kommunikationsdesign (PRODISYS) Engineering Produktionsbezogener Dienstleistungssysteme July 1, 2017 - Dec. 31, 2020 Open Innovation für IT-Sicherheit Kritischer Infrastrukturen (VeSiKi) Vernetzte IT-Sicherheit Kritischer Infrastrukturen Jan. 1, 2015 - June 30, 2018

How to cite

APA:

Jalowski, M., Oks, S.J., & Möslein, K. (2023). Fostering knowledge sharing: Design principles for persuasive digital technologies in open innovation projects. Creativity and Innovation Management, 32(2), 233-248. https://dx.doi.org/10.1111/caim.12520

MLA:

Jalowski, Max, Sascha Julian Oks, and Kathrin Möslein. "Fostering knowledge sharing: Design principles for persuasive digital technologies in open innovation projects." Creativity and Innovation Management 32.2 (2023): 233-248.

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