Where Was COVID-19 First Discovered? Designing a Question-Answering System for Pandemic Situations

Graf J, Lancho G, Zschech P, Heinrich K (2022)

Publication Language: English

Publication Type: Conference contribution, Conference Contribution

Publication year: 2022

Publisher: AISeL

Pages Range: 1-20

Conference Proceedings Title: Proceedings of the 30th European Conference on Information Systems

Event location: Timisoara RO

URI: https://aisel.aisnet.org/ecis2022_rp/104/

Abstract

The COVID-19 pandemic is accompanied by a massive “infodemic” that makes it hard to identify concise and credible information for COVID-19-related questions, like incubation time, infection rates, or the effectiveness of vaccines. As a novel solution, our paper is concerned with designing a question-answering system based on modern technologies from natural language processing to overcome information overload and misinformation in pandemic situations. To carry out our research, we followed a design science research approach and applied Ingwersen’s cognitive model of information retrieval interaction to inform our design process from a socio-technical lens. On this basis, we derived prescriptive design knowledge in terms of design requirements and design principles, which we translated into the construction of a prototypical instantiation. Our implementation is based on the comprehensive CORD-19 dataset, and we demonstrate our artifact’s usefulness by evaluating its answer quality based on a sample of COVID-19 questions labeled by biomedical experts.

Authors with CRIS profile

Patrick Zschech Assistant Professorship for Intelligent Information Systems

Involved external institutions

Technische Universität Dresden DE Germany (DE) Otto-von-Guericke-Universität Magdeburg DE Germany (DE)

How to cite

APA:

Graf, J., Lancho, G., Zschech, P., & Heinrich, K. (2022). Where Was COVID-19 First Discovered? Designing a Question-Answering System for Pandemic Situations. In Proceedings of the 30th European Conference on Information Systems (pp. 1-20). Timisoara, RO: AISeL.

MLA:

Graf, Johannes, et al. "Where Was COVID-19 First Discovered? Designing a Question-Answering System for Pandemic Situations." Proceedings of the European Conference on Information Systems, Timisoara AISeL, 2022. 1-20.

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