Integration of Artificial Intelligence in the Organizational Adoption – A Configurational Perspective

Laut P, Dumbach P, Eskofier B (2021)

Publication Language: English

Publication Type: Conference contribution, Conference Contribution

Publication year: 2021

Publisher: AIS eLibrary

Pages Range: 2

Conference Proceedings Title: ICIS 2021 Proceedings

Event location: Austin US

URI: https://aisel.aisnet.org/icis2021/is_implement/is_implement/2/

Open Access Link: https://aisel.aisnet.org/icis2021/is_implement/is_implement/2/

Abstract

The adoption of artificial intelligence (AI) within organizations is experiencing growing interest. Since AI has distinctive characteristics (automation – augmentation), it is unclear how both characteristics influence the adoption. Besides, current research calls for a configurational perspective within the adoption theory. Building on these research gaps, we use the technology-organization-environment framework (TOE) and combine the AI characteristics ‘automation – augmentation’ and ‘product or service – process’ with the organizational and environmental characteristics: differentiation strategy, resources, entrepreneurial orientation, and network support. We collected a sample of 104 questionnaires from top-level and middle-level managers as well as IT experts. Using fuzzy set Qualitative Comparative Analysis (fsQCA), we reveal four different solutions, namely internal integrator, supportive provider, powerful innovator, and rising enthusiast, that explain the adoption of AI. Moreover, we show that organizations adopting AI have an explicit focus on AI characteristics. Furthermore, we underline the importance of configurational thinking within the adoption.

Authors with CRIS profile

Philipp Dumbach Machine Learning and Data Analytics Lab Björn Eskofier Machine Learning and Data Analytics Lab

How to cite

APA:

Laut, P., Dumbach, P., & Eskofier, B. (2021). Integration of Artificial Intelligence in the Organizational Adoption – A Configurational Perspective. In Association for Information Systems (Eds.), ICIS 2021 Proceedings (pp. 2). Austin, US: AIS eLibrary.

MLA:

Laut, Philipp, Philipp Dumbach, and Björn Eskofier. "Integration of Artificial Intelligence in the Organizational Adoption – A Configurational Perspective." Proceedings of the Forty-Second International Conference on Information Systems, Austin Ed. Association for Information Systems, AIS eLibrary, 2021. 2.

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