Birkel H (2021)
Publication Type: Journal article, Original article
Publication year: 2021
Original Authors: Hendrik Sebastian Birkel
Book Volume: 2021
Pages Range: 15761
Issue: 1
DOI: 10.5465/AMBPP.2021.15761abstract
Industry 4.0 technologies are of high interest for researchers and practitioners alike. Even though, an overarching review of the overall impact, the operationalization of technologies, performance measures, and mechanisms leading to performance improvements is missing. Therefore, this study provides a comprehensive overview of the impact of Industry 4.0 technologies on supply chain performance. A systematic literature review using the databases Scopus, Web of Science, EBSCO, and ABI/Inform was conducted. The final sample consists of 108 empirical studies published between 2011 and 2020. The findings highlight integration, automation, and visibility as key features enabled by Industry 4.0, facilitating gains in process efficiency and customer-orientation, which enable the realization of favorable financial outcomes. In addition, important drivers of performance are data analytics and seamless data flows, enabled by the end-to-end digitalization of supply chain processes. While most organizations experience performance improvements after Industry 4.0 adoption, difficult market conditions, internal incompatibilities or high levels of complexity and uncertainty can still cause failure. Our analysis operationalizes the value of Industry 4.0 technologies and their capability to transform business processes, leading to favorable performance. The importance of management commitment, organizational transformation, and learning capabilities to realize performance improvements is highlighted and research recommendations are made.
APA:
Birkel, H. (2021). Operationalizing the Value of Industry 4.0 Technologies for Supply Chain Performance. Academy of Management Proceedings, 2021, 15761. https://dx.doi.org/10.5465/AMBPP.2021.15761abstract
MLA:
Birkel, Hendrik. "Operationalizing the Value of Industry 4.0 Technologies for Supply Chain Performance." Academy of Management Proceedings 2021 (2021): 15761.
BibTeX: Download