IS Reappraisal and Technology Adaptation Behaviors: A Longitudinal Study During an IS Implementation

Weinert C, Maier C, Laumer S, Weitzel T (2020)

Publication Language: English

Publication Type: Journal article, Original article

Publication year: 2020

Journal

Data Base for Advances in Information Systems Association for Computing Machinary, Inc.

Pages Range: 11-39

DOI: 10.1145/3433148.3433151

Abstract

Employees have to adapt to newly implemented information systems (IS) because they are often perceived as radical changes or disruptions. To understand such adaptation behavior, IS research suggests that employees first appraise the new IS and second perform technology adaptive behaviors. However, while the psychology literature indicates that adaptation is a continuous process unfolding over time, previous IS literature treats adaptation towards IS implementation as a rather singular, noniterative process. As firms continue to implement IS, an understanding of reappraisal and the influence of technology adaptation behavior is vital to ensure successful implementations. Therefore, the present paper investigates reappraisal and the influences of four different technology adaptation behaviors. We conducted a longitudinal study and used hierarchical linear modeling (HLM) to validate our research model. The findings reveal that employees reappraise the newly implemented IS over time regarding perceived opportunity, threat, and controllability and demonstrate that technology adaption behaviors influence such reappraisal. One specific finding is that employees might get into positive or negative reappraisal loops. We thereby contribute to research by extending the adaptation behavior literature and add a new piece of the puzzle to understand how employees adapt towards newly implemented IS over time.

Authors with CRIS profile

Sven Laumer Schöller Endowed Chair for Information Systems (Digitalization in Business and Society)

Involved external institutions

Otto-Friedrich-Universität Bamberg

Germany (DE)

How to cite

APA:

Weinert, C., Maier, C., Laumer, S., & Weitzel, T. (2020). IS Reappraisal and Technology Adaptation Behaviors: A Longitudinal Study During an IS Implementation. Data Base for Advances in Information Systems, 11-39. https://doi.org/10.1145/3433148.3433151

MLA:

Weinert, Christoph, et al. "IS Reappraisal and Technology Adaptation Behaviors: A Longitudinal Study During an IS Implementation." Data Base for Advances in Information Systems (2020): 11-39.

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