Customer Service - Device Repair Process (sp2020)

Stierle M, Matzner M (2020)

Publication Language: English

Publication Type: Other publication type, dataset

Publication year: 2020

Publisher: Zenodo

DOI: 10.5281/zenodo.3928487

Open Access Link: https://zenodo.org/record/3928487

Abstract

This event log is from a service process of a home appliances vendor for repairing faulty devices.

Authors with CRIS profile

Matthias Stierle Lehrstuhl für Digital Industrial Service Systems Martin Matzner Lehrstuhl für Digital Industrial Service Systems

How to cite

APA:

Stierle, M., & Matzner, M. (2020). Customer Service - Device Repair Process (sp2020). Zenodo.

MLA:

Stierle, Matthias, and Martin Matzner. Customer Service - Device Repair Process (sp2020). Zenodo, 2020.

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