Supporting Citizens’ Political Decision-Making Using Information Visualisation

Graf V, Graf-Drasch V, Tiefenbeck V, Weitzel R, Fridgen G (2020)

Publication Language: English

Publication Type: Conference contribution, Conference Contribution

Publication year: 2020

Conference Proceedings Title: In Proceedings of the 28th European Conference on Information Systems (ECIS)

Event location: Marrakesch MA

Abstract

Individual decision-making is a complex process. If carried out by individual citizens in the context of politically relevant decisions, serious consequences at all levels of a society might occur. That is why these decisions need to be made with care and preferably on a broad set of information to reflect citizens’ true preferences. However, due to limited attention, citizens often consider only salient aspects in their decision-making. To mitigate unwanted consequences following therefrom, citizens are in dire need of decision-support. We address this need by developing an Information Systems (IS) tool. Being based on information visualisation, our tool supports citizens by providing instant feedback. To ensure a meaningful engagement, the IS tool is designed according to gamification principles. A first instantiation in the context of renewable energy acceptance in Germany yields three key findings: First, we find indications that young, urban, and environmentally aware citizens are willing to accept a high percentage of renewable wind energy. Second, we find that the tool influences citizens’ decision-making. Third, we find citizens to update, however not completely turn over their preferred level of renewable wind energy after interaction with the tool. This holds true across different cross-sections of the population.

Authors with CRIS profile

Verena Tiefenbeck Juniorprofessur für Digitale Transformation

Involved external institutions

Kernkompetenzzentrum Finanz- & Informationsmanagement (FIM-RC) DE Germany (DE) Universität Augsburg DE Germany (DE) University of Zurich / Universität Zürich (UZH) CH Switzerland (CH)

How to cite

APA:

Graf, V., Graf-Drasch, V., Tiefenbeck, V., Weitzel, R., & Fridgen, G. (2020). Supporting Citizens’ Political Decision-Making Using Information Visualisation. In In Proceedings of the 28th European Conference on Information Systems (ECIS). Marrakesch, MA.

MLA:

Graf, Vanessa, et al. "Supporting Citizens’ Political Decision-Making Using Information Visualisation." Proceedings of the European Conference on Information Systems (ECIS 2020), Marrakesch 2020.

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