The Acceptance of Justifications among Shadow IT Users and Nonusers - An Empirical Analysis

Haag S, Eckhardt A, Schwarz A (2019)


Publication Language: English

Publication Type: Journal article

Publication year: 2019

Journal

Book Volume: 56

Pages Range: 731-741

Journal Issue: 5

DOI: 10.1016/j.im.2018.11.006

Abstract

Shadow information technology (IT) usage and justifications, which make shadow IT usage socially acceptable, are major challenges for managers. This study contributes to a better understanding of both the concepts. The results show significant differences between shadow IT users and nonusers in the degree to which they accept justifications in light of IT constraints, in particular, in the situational factors driving this acceptance. While perceived noncompliance of others influences shadow IT users' acceptance of justifications, nonusers accept justifications of noncompliant fellows if they expect benefits of shadow IT usage. New implications for managers are provided with the aim of reducing shadow IT usage.

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APA:

Haag, S., Eckhardt, A., & Schwarz, A. (2019). The Acceptance of Justifications among Shadow IT Users and Nonusers - An Empirical Analysis. Information & Management, 56(5), 731-741. https://dx.doi.org/10.1016/j.im.2018.11.006

MLA:

Haag, Steffi, Andreas Eckhardt, and Andrew Schwarz. "The Acceptance of Justifications among Shadow IT Users and Nonusers - An Empirical Analysis." Information & Management 56.5 (2019): 731-741.

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