The impact of business process management and applicant tracking systems on recruiting process performance: A representative empirical study with germany's top-1,000 organizations
Laumer S, Maier C, Eckhardt A (2013)
Publication Language: English
Publication Type: Conference contribution, Conference Contribution
Publication year: 2013
Series: Proceedings of the 75th Wissenschaftlichen Jahrestagung des VHB
Conference Proceedings Title: Proceedings of the 75th Wissenschaftlichen Jahrestagung des VHB
Event location: Würzburg, Germany
Abstract
This research focuses on the various effects of different business process management components as well as the joint impact with information technology on process performance in the recruiting context. The results of a study with Germany's Top-1,000 organizations reveal that reduction of recruiting process costs is significantly determined by business process analyses, business process improvement and the usage of applicant tracking systems. An improved cycle time of the recruiting process is significantly influenced by business process controlling, business process analyses, and by using an applicant tracking system that supports the design and evaluation of key performance indicators. Business process standardization and a joint usage of applicant tracking systems and business process documentation as well as controlling has a significant positive impact on stakeholders' satisfaction with the recruiting process. The general quality of the process can be improved by business process controlling as well as a joint usage of applicant tracking systems and business process controlling. Hence, the results reveal that different components of the business process management in conjunction with a supporting applicant tracking system have diverse impacts on different dimensions of recruiting process performance. The results are discussed by focusing on the diverse effects of business process management on process performance and implications for information systems success research.
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How to cite
APA:
Laumer, S., Maier, C., & Eckhardt, A. (2013). The impact of business process management and applicant tracking systems on recruiting process performance: A representative empirical study with germany's top-1,000 organizations. In Verband der Hochschullehrer für Betriebswirtschaft e.V. (VHB) (Eds.), Proceedings of the 75th Wissenschaftlichen Jahrestagung des VHB. Würzburg, Germany, DE.
MLA:
Laumer, Sven, Christian Maier, and Andreas Eckhardt. "The impact of business process management and applicant tracking systems on recruiting process performance: A representative empirical study with germany's top-1,000 organizations." Proceedings of the Proceedings of the 75th Wissenschaftlichen Jahrestagung des VHB, Würzburg, Germany Ed. Verband der Hochschullehrer für Betriebswirtschaft e.V. (VHB), 2013.
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