Pinning down the sources of burnout: The role of information technology as daily stressor
Maier C, Laumer S, Eckhardt A (2013)
Publication Language: English
Publication Type: Conference contribution, Conference Contribution
Publication year: 2013
Series: Proceedings of the 75th Wissenschaftlichen Jahrestagung des VHB
Conference Proceedings Title: Proceedings of the 75th Wissenschaftlichen Jahrestagung des VHB
Event location: Würzburg, Germany
Abstract
The research presented in this article aims to pin down some of the sources of the burnout phenomenon in modern organizations. We provide a more detailed understanding of work and techno-stressors, work- and techno-exhaustion, as well as consequences and interrelations of and between these feelings and perceptions. Therefore, techno-stressors and techno-exhaustion are theorized as antecedents of work-stressors, work-exhaustion, and outcome variables, such as job satisfaction, organizational commitment, and turnover intention. The proposed model enables a comparison of whether technology or other work-stressors induce feelings of exhaustion and consequently negative outcomes in terms of low job satisfactions, low organizational commitments, and high turnover intentions. Based on an empirical analysis (n=306), the results of our study show that technologies are a contributing factor for employee burnout, because techno-stressors are a contributing factor for techno-exhaustion, which in turn influences work-exhaustion significantly. Results also reveal that work-exhaustion causes job satisfaction, organizational commitment, and turnover intention, whereas techno-exhaustion has solely an indirect effect through work-exhaustion on these psychological and behavioral responses. Furthermore, post-hoc analyses identify that employees, who use IT as a supporting for their daily work process (non-IT professionals, such as recruiters), report higher levels of techno-exhaustion compared to employees, who consider IT as core of their work (IT professionals, such as software developers). These analyses also indicate that techno-exhaustion has a direct and indirect effect on job satisfactions, organizational commitment, and turnover intention for non-IT professionals.
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How to cite
APA:
Maier, C., Laumer, S., & Eckhardt, A. (2013). Pinning down the sources of burnout: The role of information technology as daily stressor. In Verband der Hochschullehrer für Betriebswirtschaft e.V. (VHB) (Eds.), Proceedings of the 75th Wissenschaftlichen Jahrestagung des VHB. Würzburg, Germany, DE.
MLA:
Maier, Christian, Sven Laumer, and Andreas Eckhardt. "Pinning down the sources of burnout: The role of information technology as daily stressor." Proceedings of the Proceedings of the 75th Wissenschaftlichen Jahrestagung des VHB, Würzburg, Germany Ed. Verband der Hochschullehrer für Betriebswirtschaft e.V. (VHB), 2013.
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